Privacy Policy

Last updated: April 28, 2026

This Privacy Policy describes how Inna Hair Studio ("we", "us", or "our") collects, uses, and protects information you provide when visiting our website or booking services with us.

1. Information We Collect

Information You Provide

When you contact us through our website form or book an appointment, you may provide:

• Name (first and last)
• Email address
• Phone number
• Service of interest
• Any message or notes you include

Information Collected Automatically

When you visit our website, your browser may automatically share standard technical data such as IP address, browser type, device type, pages visited, and timestamps. This is used solely to keep the site functional and secure.

2. How We Use Your Information

We use the information you provide for the following purposes:

• To respond to your inquiries and schedule appointments
• To send appointment confirmations, reminders, and updates
• To provide the services you have requested
• To improve our website and services
• To comply with legal obligations

3. Booking System (Vagaro)

Appointment bookings are processed through Vagaro, a third-party salon software. When you book an appointment, you are subject to Vagaro's Privacy Policy and Terms of Service. We share booking-related information with Vagaro solely for the purpose of managing your appointment.

Learn more at Vagaro's Privacy Policy.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share information only in these limited circumstances:

• Service providers: Companies we work with to operate our business (e.g., Vagaro for bookings, payment processors, hosting providers)
• Legal compliance: When required by law, court order, or to protect our rights
• With your consent: When you explicitly authorize sharing

5. Data Retention

We retain your information only as long as necessary to provide our services or as required by law. Inquiries from contact forms are typically deleted within 12 months unless an active service relationship exists.

6. Your Rights

Depending on your location, you may have the right to:

• Request a copy of the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

To exercise any of these rights, contact us at the phone number listed on our homepage.

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected and the right to request deletion. We do not sell personal information.

7. Cookies and Tracking

Our website uses minimal cookies necessary for site functionality. We do not use third-party advertising trackers. Embedded content (such as the Vagaro booking widget or social media links) may set their own cookies governed by their respective privacy policies.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. Security

We take reasonable measures to protect the information you provide, including using HTTPS encryption on our website and choosing reputable service providers. No method of transmission over the internet is 100% secure, however, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

Inna Hair Studio
A Suite Salon, 15235 John J Delaney Dr. Suite 101
Charlotte, NC 28277
Phone: 508-498-7180